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Our Policies on Cancellation & Booking Adjustments

We offer a 48-hour cancellation policy for most of our offerings (including all day trips and rentals) that ensures a full refund for cancellations made at least two days in advance. For private trips, multi-day trips and certain other experiences, we require 14 days advance notice for a full refund.

Please review the details of our cancellation policy below. We generally cannot make exceptions to these policies due to sickness, travel disruptions or other unfortunate circumstances.

Cancelling Due to Weather

We will offer the option of a full refund if we decide to cancel your booking due to weather conditions. We usually do not cancel tours due to overcast skies, cool temperatures or scattered showers (the seas are often especially calm and pleasant during these conditions), but we do cancel when winds are too strong, when there is steady, heavy rain, or when sustained thunderstorms appear likely. We will call you as soon as possible if we cancel your trip and we will give you a choice between rescheduling or receiving a full refund. 

Please keep in mind that the weather along the Maine coast is unpredictable and quick-to-change. Forecasts made several days in advance are very frequently inaccurate, and it is very common for a single summer day to include several hours of ideal conditions and several hours of very poor conditions.